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OHQ's documents suffice proof of a charge that is payable unless they are revealed to be incorrect. Customer will certainly utilize its affordable endeavours to inform OHQ of any billing dispute within fourteen (14) days of invoice of an invoice, complying with the process described in Area 15. If Customer conflicts an invoice, the invoice needs to remain to be paid on schedule however OHQ will certainly credit or reimburse Consumer if it is later sensibly determined by OHQ or according to the disagreement resolution procedure laid out in Area 15 that the billing was incorrect and the Client is qualified to a credit report or refund.

Such modifications might consist of, without restriction, adjustments to the amounts of the Subscription Charges or Usage Charges for OHQ Paid Providers, changes to the use allowances included in the Prices Plans, and discontinuation of Pricing Strategies. (a) Each such revision will work after practical development written notice is provided to Client (as an example, by being published to the OHQ Website), except that any type of such revision that influences a Selected Paid Solution will relate to Consumer starting at the beginning of a Paid Solution Term beginning no less than thirty (30) days from the date which OHQ supplies notice of such modification to Client in conformity with Area 16.8.

If Customer does not end its use any kind of damaged Selected Paid Solution before the effective date of such modification, Customer will certainly be considered to have actually agreed to such alteration with regard to such Selected Paid Service. (b) If a Prices Strategy chosen by Consumer is stopped, OHQ will certainly provide Customer with practical development notification of no less than thirty (30) days and Customer will be offered the option of selecting a new Pricing Plan from then-current pricing plans offered by OHQ.

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For evasion of uncertainty, this paragraph does not put on adjustments to the Rate List, which are dealt with in Area 7 (nexa virtual receptionist).1. Client stands for that all info offered by Consumer and its callers to OHQ (including, without restriction, all call details and details relating to Client's Credit score Card) is precise, up-to-date and full at the time it is offered to OHQ

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Consumer has to in all times adhere to all laws, laws, requirements and codes suitable in connection with its use of OHQ Offerings and the Customer's supply of its product and solutions to its callers. Customer will certainly not make use of any OHQ Offerings to involve in, or to urge or aid others to participate in, any illegal or fraudulent tasks.

If a brand-new Paid Solution Term begins earlier than three (3) days after such e-mail is sent out, Customer will incur the appropriate Registration Charge for the brand-new Paid Solution Term (the ""). The efficient date of such termination will be either (i) the Requested Discontinuation Day, or must Client not specify an Asked for Termination Date, (ii) the last day of the Last Paid Solution Term.

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Where Customer terminates according to this Section 10.1(b): (i). The Subscription Fees that have actually been pre-paid will be preserved and the OHQ Offerings readily available to Customer until the last day of the Final Paid Service Term (based on reinstatement costs under clause 10.3(e)) and the unused balance of the Prepaid Usage Credit report will certainly be kept by OHQ for future usage by Client if Client chooses to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Complying with discontinuation of any type of OHQ Service, OHQ will certainly not be accountable whatsoever for addressing phone calls, taking or supplying messages, or carrying out any type of other activities about such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ might end Consumer's Account and Customer's accessibility to the Account.

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(e) Adhering to discontinuation of any type of OHQ Solutions, OHQ will have no commitment to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to restore or otherwise recommence a terminated OHQ Providers, OHQ might require that Consumer pay a reinstatement charge of $30 (to cover OHQ's sensible costs in refining the reinstatement) Info collected by OHQ from Consumer and its callers may be utilized, divulged and shared by OHQ based on OHQ's privacy plan as readily available on the OHQ Internet Site ("") and as may be modified from time to time.

The Controller thus assigns the Cpu relative to handling tasks undertaken throughout the arrangement of assistant services. OHQ and Customer recognize and agree that the Cpu undergoes the following responsibilities: The Cpu shall abide with the relevant Data Protection Laws and have to: (a) only act upon the composed instructions of the Controller and make certain those acting under their authority do the very same; (b) make certain that individuals processing the data are subject to a duty of confidence; (c) use its best efforts to protect and secure all individual information from unsanctioned or unlawful handling, consisting of (but not limited to) accidental loss, damage or damages; (d) make certain that all handling meets the demands of the GDPR and related Information Defense Legislation; (e) ensure that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the prior authorization of the Controller; notify the Controller of any desired adjustments worrying Sub-Processors; they execute a created contract consisting of the very same information protection commitments as established out in these Terms; recognize that any failing on the part of the Sub-processor to abide by the Data Defense Laws, the Cpu remains completely liable to the Controller for the efficiency of the Sub-Processor's obligations; and aid the Controller in offering subject accessibility and enabling information based on exercise their legal rights under the Data Defense Regulations.

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The Controller shall bring out appropriate and appropriate onboarding and due persistance checks for all Cpus, with a full evaluation of the required Data Protection Legislation needs. The Controller shall verify that the Cpu has appropriate and recorded procedures for information breaches, information retention and data transfers in position. The Controller will get evidence from the Cpu as to the: (a) confirmation and reliability of the employees utilized by the Cpu; (b) any kind of certifications, accreditations and plans as referred to in the onboarding process; (c) technical and functional actions used in protecting the Personal Data; and (d) treatments in place for enabling information subjects to exercise their rights, including (but not restricted to), subject access demands, erasure & correction treatments and restriction of processing steps.