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OHQ's records suffice proof of a fee that is payable unless they are shown to be wrong. Customer will certainly use its reasonable endeavours to inform OHQ of any billing dispute within fourteen (14) days of receipt of an invoice, complying with the procedure detailed in Section 15. If Consumer disputes an invoice, the billing has to remain to be paid in a timely manner nevertheless OHQ will certainly credit or reimburse Customer if it is later on reasonably figured out by OHQ or according to the disagreement resolution procedure described in Area 15 that the billing was inaccurate and the Consumer is qualified to a debt or refund.

Such alterations might include, without restriction, modifications for the Membership Costs or Usage Fees for OHQ Paid Providers, modifications to the usage allocations included in the Pricing Strategies, and discontinuation of Rates Strategies. (a) Each such alteration will take result after reasonable breakthrough composed notice is given to Consumer (for instance, by being posted to the OHQ Site), other than that any such modification that affects a Selected Paid Solution will use to Client starting at the beginning of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ provides notice of such alteration to Consumer based on Section 16.8.

If Client does not end its usage of any type of afflicted Selected Paid Service before the efficient date of such modification, Consumer will certainly be regarded to have concurred to such revision relative to such Selected Paid Service. (b) If a Rates Strategy picked by Customer is ceased, OHQ will offer Consumer with reasonable development notice of no less than thirty (30) days and Client will certainly be provided the choice of picking a new Prices Strategy from then-current rates strategies provided by OHQ.

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For evasion of uncertainty, this paragraph does not use to changes to the Price Checklist, which are resolved in Section 7 (virtual office and receptionist).1. Consumer stands for that all details given by Customer and its callers to OHQ (including, without constraint, all call info and details concerning Consumer's Credit score Card) is accurate, current and total at the time it is given to OHQ

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Client should in any way times abide by all legislations, policies, requirements and codes relevant about its use of OHQ Offerings and the Client's supply of its product and services to its callers. Client will not make use of any OHQ Offerings to engage in, or to motivate or help others to involve in, any prohibited or deceitful activities.

If a new Paid Service Term begins earlier than three (3) days after such e-mail is sent, Customer will certainly sustain the suitable Membership Charge for the new Paid Service Term (the ""). The effective date of such termination will be either (i) the Asked For Discontinuation Day, or should Consumer not mention a Requested Termination Day, (ii) the last day of the Final Paid Solution Term.

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Where Consumer terminates pursuant to this Area 10.1(b): (i). The Subscription Costs that have been pre-paid will be kept and the OHQ Offerings available to Consumer till the last day of the Last Paid Service Term (subject to reinstatement costs under condition 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit rating will certainly be preserved by OHQ for future use by Client if Consumer decides to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any kind of OHQ Service, OHQ will certainly not be liable at all for responding to phone calls, taking or supplying messages, or executing any type of various other tasks about such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ may end Consumer's Account and Client's access to the Account.

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(e) Complying with discontinuation of any kind of OHQ Providers, OHQ will certainly have no obligation to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to restore or otherwise recommence a terminated OHQ Solutions, OHQ may require that Client pay a reinstatement fee of $30 (to cover OHQ's sensible costs in processing the reinstatement) Details collected by OHQ from Customer and its callers may be utilized, divulged and shared by OHQ according to OHQ's privacy policy as readily available on the OHQ Internet Site ("") and as may be amended periodically.

The Controller hereby designates the Cpu relative to handling activities carried out throughout the stipulation of receptionist services. OHQ and Client acknowledge and concur that the Cpu undergoes the complying with responsibilities: The Processor shall abide by the pertinent Data Protection Regulations and should: (a) just act upon the written directions of the Controller and guarantee those acting under their authority do the very same; (b) make certain that people processing the information undergo a responsibility of self-confidence; (c) use its ideal endeavours to protect and protect all individual data from unauthorised or illegal processing, including (however not limited to) unintentional loss, destruction or damages; (d) make sure that all handling satisfies the requirements of the GDPR and associated Information Protection Laws; (e) make sure that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the previous consent of the Controller; notify the Controller of any type of intended changes concerning Sub-Processors; they apply a created agreement consisting of the same data security responsibilities as laid out in these Terms; understand that any type of failure on the part of the Sub-processor to follow the Data Security Regulation, the Cpu remains fully responsible to the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in supplying subject accessibility and permitting information based on exercise their rights under the Data Security Laws.

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The Controller shall perform sufficient and ideal onboarding and due diligence checks for all Cpus, with a complete analysis of the necessary Data Protection Law requirements. The Controller shall confirm that the Processor has ample and documented processes for information breaches, data retention and information transfers in position. The Controller shall acquire proof from the Processor as to the: (a) verification and reliability of the staff members utilized by the Cpu; (b) any kind of certificates, certifications and policies as described in the onboarding process; (c) technical and operational actions utilized in guarding the Personal Data; and (d) procedures in position for enabling data subjects to exercise their legal rights, including (yet not limited to), subject access demands, erasure & correction treatments and restriction of handling actions.